IT Support
RodingTech can help you run your business more efficiently by offering fixed-fee monthly support or pay-as-you-go cover.
All our support plans include unlimited remote assistance meaning your staff are free to call us at any time no matter what the problem. Onsite visits can also be included if necessary.
How we support you
Computers are managed and maintained via remote control software, this allows us to log in and control your keyboard and mouse to fix most problems without the need for an onsite visit. It’s also useful for training as the end user can still see the screen and regain control as and when necessary.
In addition, we also utilise automated monitoring software to proactively identify & resolve system problems before you even notice that something is wrong.
The IT support we offer
Desktop support
We provide both remote and onsite assistance. What you need, when you need it.
Fault finding
Tired of cursing that printer or wondering what happened to your document? Talk to us.
Server support
IT works best when you don’t notice it’s there, let us remove the burden of system maintenance.
Backup
The security & availability of your data is vital, RodingTech can help safeguard your information.
System updates
Essential to ensure adequate security and smooth operation, our team will ensure you’re always up to date.
Upgrades
We offer a range of different products & services, allow us to advise you on what will work best for your business.
Why choose RodingTech
Leveraging long-standing partnerships with numerous providers we have a wealth of knowledge and experience, our mission is to provide value for money whilst ensuring you make the most of your IT.
IT Support
Our friendly, professional staff are waiting to assist – we really are happy to help.
Easy Contact
Get the help you need via phone, email or instant messaging
Responsive Service
No-one likes waiting, that’s why all our service plans come with a one hour (or better) SLA.
What else do we do?
Networking & Infrastructure
Utilising the latest technology to ensure your business is well connected.
Comms
Traditional phone systems are expensive and inflexible but thankfully they’re now a thing of the past.
Hosted Services
Offsite email, backup and storage options. The ideal solution for stress-free IT.
Consultancy
Let us assist your organisation. From the smallest upgrade to the biggest project.
Need a site visit?
Not sure what you need or require some on-site advice? Get in touch with us & we’ll send one of our experts to help!
Need IT support?
Don’t have someone to lean on when things go wrong? Reach out to us, and we’ll help you get back on course.
