IT Support Basildon

We provide local businesses with clear, cost-effective IT support designed to keep things running smoothly. Our team of approachable experts take care of the technical side so you can focus on growing your business. No jargon, no hidden costs, just dependable help when you need it.

Local IT Support You Can Rely On

Since 2011 we’ve been trusted by small and medium-sized businesses across Essex, and Basildon is no exception. We know that IT is only useful when it works seamlessly in the background, so our role is to make sure your systems stay reliable and secure. Whether it’s day-to-day desktop support, server maintenance, or preparing your business for future upgrades, we deliver it with the same attention to detail every time.

Our support plans are designed around flexibility. You can choose ongoing monthly cover for complete peace of mind or pay-as-you-go assistance if you prefer to keep things simple. Either way, you can always call us knowing there will be a friendly voice on the other end ready to solve the issue quickly.

The IT support we offer

Desktop support

We provide both remote and onsite assistance. What you need, when you need it.

Fault finding

Tired of cursing that printer or wondering what happened to your document? Talk to us.

Server support

IT works best when you don’t notice it’s there, let us remove the burden of system maintenance.

Backup

The security & availability of your data is vital, RodingTech can help safeguard your information.

System updates

Essential to ensure adequate security and smooth operation, our team will ensure you’re always up to date.

Upgrades

We offer a range of different products & services, allow us to advise you on what will work best for your business.

Why Basildon Businesses Choose RodingTech

Working with us means more than just technical support. We aim to become a partner you can lean on whenever you need clarity or guidance. Our approachable style makes it easy for your team to pick up the phone without hesitation, and our response times ensure you are never left waiting.

We combine long-standing industry knowledge with a personable approach, making sure your IT adds value rather than becoming a burden.

Why choose RodingTech

Leveraging long-standing partnerships with numerous providers we have a wealth of knowledge and experience, our mission is to provide value for money whilst ensuring you make the most of your IT.

IT Support

Our friendly, professional staff are waiting to assist – we really are happy to help.

Easy Contact

Get the help you need via phone, email or instant messaging

Responsive Service

No-one likes waiting, that’s why all our service plans come with a one hour (or better) SLA.

Proactive Services That Keep You Ahead

We believe that good support goes beyond fixing problems after they appear. That’s why we use monitoring tools to identify issues before they disrupt your team. This proactive approach saves you time and avoids unnecessary downtime.

To make sure your business is covered from all angles, our services include:

Desktop and server care: reliable systems that support your daily operations
Data backup and recovery: keeping your business information safe and accessible
System updates and upgrades: staying secure and running at full speed
Networking and connectivity: ensuring your team stays connected at all times
Communication tools: flexible phone and hosted services that grow with your business.

Every service is built on our core values: clarity, professionalism and trust.

What else do we do?

Networking & Infrastructure

Utilising the latest technology to ensure your business is well connected.

Comms

Traditional phone systems are expensive and inflexible but thankfully they’re now a thing of the past.

Hosted Services

Offsite email, backup and storage options. The ideal solution for stress-free IT.

Consultancy

Let us assist your organisation. From the smallest upgrade to the biggest project.

Get Local IT Support You Can Trust

If your business needs reliable IT support in Basildon, we’re here to help. Reach out today and we’ll work with you to find the right plan for your team.

Need a site visit?

Not sure what you need or require some on-site advice? Get in touch with us & we’ll send one of our experts to help!

Need IT support?

Don’t have someone to lean on when things go wrong? Reach out to us, and we’ll help you get back on course.

Our blogs

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Business IT Tips

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Business IT Support, Business IT Tips

Vlogging and Your Business

Cam

17:45 28 May 25

Fantastic support help was fast, responsive and efficient they truly know how to solve your issue

James J.

06:50 22 Nov 24

Roding Tech have been outstanding. Very knowledgeable, always available and incredibly friendly. Cannot recommend them highly enough. Far better than other providers we've used in the past. Thank you for everything you do.

Joseph S.

09:38 18 Nov 24

I've worked with RodingTech for more than 10yrs and the whole team have always worked seamlessly to immediately solve any issues that might arise from time to time (although it doesn't happen often, given how well they've set everything up).

jonjo H.

11:10 25 Oct 24

Great communication, they made it a nice smooth transaction and Mark had great patience when helping us out and explaining the process.

Namiki I.

19:06 09 Oct 24

Thank you, Martin, for all your help and patience. We couldn't have sorted out our challenge without your support and knowledge.

trevor S.

15:58 23 May 24

Roding Tech have been our back up I T guys for many years. They are always there to help. Just had a problem with my emails and they have as usual sorted this for me without delay. Thank you Mark

Mike A.

20:27 06 Apr 24

I couldn't recommend these guys more highly. I've always been a little suspicious of resellers, but after the way these guys helped with an issue I simply had no way to resolve myself, I'm sold! Really friendly, courteous service, and clearly expert at what they do. If you need help with your IT, RodingTech are a great choice!

lewis F.

16:27 13 Feb 23

Fantastic service, friendly and knowledgeable staff and carried out the work efficiently and with minimal disruption

Jamie C.

14:39 12 Oct 22

Nothing is ever too much for this company! Any issue I've ever had has been met with a speedy response and professionalism! Highly recommend.

Lewis P.

20:00 12 Sep 22

Michelle H.

11:42 22 Jul 22

Absolutely recommend Roding Tech. Ethical, helpful, and the team offer unparalleled customer service and support. I had a problem this morning, they took my call and immediately resolved. All businesses use technology and indeed are dependent on their equipment to function. Having Roding Tech onside for me, is as reassuring as an emergency service.

Sarah V.

17:49 24 Mar 22

I've always had a great experience with Roding Tech. The whole team have responded swiftly to any queries or issues with the utmost professionalism I'm always so impressed by their customer service and approachable manner. Would definitely recommend!

Clive M.

09:30 11 Mar 16

We have used Rodingtech for our IT support for the last 8 years. They are always available to help and no issue is ever too small or too silly. We are totally reliant on having our computers up and running 100% of the time and Martin and Mark have been here to ensure that happens. They can connect and resolve most issues remotely but will come on site if ever needed. They deliver a superb support service and all at a fantastic price. Great service guys - keep it up !